Dedicated Claims Team

• We offer a 24/7 online national claims service so you can lodge your claim when it suits you.
• Alternatively you can call us directly on 07 3423 6000 during office hours or email  to claims@cemcdonald.com.au
• We will assign you a dedicated claims specialist to support you throughout the claims process, delivering you consistent and personalised service every step of the way.

You can help the claims process by:

• Taking photos of damage to your property.
• Keep damaged property and items so the insurer can  inspect and assess the damage if required.
• Report incidents such as burglaries, theft, personal injuries and malicious damage to your local Police.